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    Clients reviews

    Yelp Reviews

    Lash Pilot
    4.5
    Based on 301 Reviews
    Carrie B.
    Carrie B.
    2022-06-25 16:07:20
    Great experience. Got a tint and lash perm. Keiko is great at explaining what's she's doing each step, and the results are just want I wanted. read more
    Cristal D.
    Cristal D.
    2022-06-23 12:45:05
    I got my first set of Lashes here and honestly couldn't have left more happy with the outcome! The Lash Pilot team knew exactly what I needed before asking... read more
    Daisy S.
    Daisy S.
    2022-06-22 17:51:26
    Very kind staff - The girl I used to see doesn't work here anymore, otherwise I would recommend her. The front desk woman is helpful and organized as well,... read more
    Jennifer W.
    Jennifer W.
    2022-06-07 19:48:56
    I love my lash tint and lift at lash pilot! I've gotten the service done 3 times and every person I've seen has been great! I highly recommend this service.... read more
    Celina A.
    Celina A.
    2022-06-06 08:13:39
    I recently got my lashes done with Sandra and I am soo happy with the results! They look so natural! (: All the ladies here are very friendly and very well... read more
    Sofia L.
    Sofia L.
    2022-05-24 10:59:32
    I've gotten my brows, lashes and my mom has gotten her brows microbladed here too. Overall good experience they always do good work and the people that work... read more
    Amy C.
    Amy C.
    2022-05-18 20:58:54
    I've been admiring my friend's long lashes for years and finally scheduled an appointment with Tram -and I'm SO happy I did! She is amazing - my lashes... read more
    Emily R.
    Emily R.
    2022-05-11 17:08:12
    I love Lash Pilot! I got my lashes done the first time here and will only go to them in the future! 🙂 such nice staff too!!! read more
    Rebecca W.
    Rebecca W.
    2022-05-11 15:18:17
    Love this place! I've been going here for a few months now and I 10/10 recommend. Lashes stay forever and always look great. They take a while (that is... read more
    Jacqueline C.
    Jacqueline C.
    2022-05-06 14:37:48
    I've been going to another place for 3 years now but when she moved locations I had to find somewhere close. My friend recommended Lash Pilot and my... read more
    Sepi H.
    Sepi H.
    2022-05-02 11:46:42
    LOVE LashPilot. This is the second time that I have done brow lamination there and they just make my brows look fuller and more styled. If you have never... read more
    Mary C.
    Mary C.
    2022-05-02 10:42:11
    Went in for a lash lift and was really happy with the service. The ladies working were all really friendly and it was a nice environment to chit chat and... read more
    S W.
    S W.
    2022-04-29 20:51:52
    Lash Pilot's passport membership makes my visit super easy. Appointments every two weeks and new set every third month. Discounts included in the monthly cost. read more
    Dani I.
    Dani I.
    2022-04-28 18:38:17
    I had never gotten my eyelashes tinted before, and Leanna did such a great job! Her and the staff talked me through the process and it was a quick, but... read more
    Brigitte B.
    Brigitte B.
    2022-04-22 09:33:38
    I had my first eyebrow microblading appointment with Tram yesterday. I was SO IMPRESSED with how knowledgeable and experienced she was! She talked me... read more
    Dee J.
    Dee J.
    2022-04-09 12:44:58
    Love my lashes! They were fast, efficient, and my lashes look great ! Totally recommend them read more
    Ali K.
    Ali K.
    2022-04-04 14:11:07
    I absolutely LOVED my lashes. I came in with a horrible set from another lash extension salon and they made my lashes so beautiful and fabulous. read more
    Jennifer W.
    Jennifer W.
    2022-03-04 13:51:40
    I loved my experience at lash pilot! I don't do a lot of beauty treatments so was nervous to get my lashes lifted and tinted. But Sandra talked me through... read more
    Isabella G.
    Isabella G.
    2022-03-01 12:11:21
    I have so many good things to say about this place, I've been going here for years now. not only is it a reasonable price for what you're getting but these... read more
    Elizabeth K.
    Elizabeth K.
    2022-02-22 15:26:49
    Great experience, the last tech was very nice and made good conversation. She knew what I wanted for my eyes and had good advice. Will definitely go again. read more
    Aimee G.
    Aimee G.
    2022-02-19 19:42:56
    I really love this place, they're all about quality! I'm always looking for the best lash artists as I reviewed a few now. I'm really pleased with the... read more
    Katelyn M.
    Katelyn M.
    2022-02-18 14:37:45
    I'm so happy I found last pilot. I have tried many different lash artists over the years, and the one thing they all had in common was frequently causing... read more
    Nori C.
    Nori C.
    2022-02-14 14:57:40
    When it comes to Lash Pilot, you will get the highest quality of service and perfectionism, as the stylist team is a led by the absolute best leader and... read more
    Christine M.
    Christine M.
    2022-02-11 15:43:06
    Thought of getting lashes after a 6 month break, it's a good transition. Simple classic and perfect for everyday 🙂 thank you keiko she's a perfectionist,... read more
    Keith H.
    Keith H.
    2022-02-09 09:30:56
    Just received the first touch up to my eyebrow micro blade procedure and it looks absolutely amazing! Before Tram worked her magic, my brows were thin and... read more
    Melissa F.
    Melissa F.
    2022-02-04 16:23:49
    Sandra was amazing, so pleasant and my lashes look ahhhmazing. She listened to the concerns I had and provided follow up care instructions. read more
    Victoria L.
    Victoria L.
    2022-01-23 19:07:32
    Lash Pilot gave me amazing full Classic volume set! Staff was very nice and accommodating I will be coming back soon! read more
    Jasmine Z.
    Jasmine Z.
    2022-01-20 18:38:07
    Amazing, Sandra was amazing. Gave me great advice on what I should do because it was my first time. Definitely coming back!! read more
    Erykah B.
    Erykah B.
    2022-01-13 18:54:18
    Amazing job by Sandra on a Russian lash set! Definitely recommend her and this place! read more
    Erykah B.
    Erykah B.
    2021-12-16 18:24:12
    Sandra was absolutely AMAZING! I love a natural look and it was exactly was I was asking for. read more
    Livia B.
    Livia B.
    2021-12-09 12:28:53
    I am not the type to write reviews for anything but for Lash Pilot I had to make an exception. I have been going to Lash Pilot for about 4 years. Even... read more
    Paula K.
    Paula K.
    2021-11-29 21:39:00
    I made an appointment for a consultation for micro blading. Tram was very nice, very professional, and gave me a good picture of what the procedure... read more
    Erykah B.
    Erykah B.
    2021-09-03 12:01:03
    I've been coming to Tram since 2017 and she has been nothing but amazing!!! She is so sweet and takes her time and really does an awesome job! I recommend... read more
    Chai M.
    Chai M.
    2021-08-09 17:39:35
    Before coming here, I had my eyelashes done by a popular place in Santa Monica and it was terrible. I asked for extremely natural and they looked like strip... read more
    ching l.
    ching l.
    2021-07-21 07:42:06
    I rarely write reviews but think you should know. Don't go. I usually go to Westlake Village but decided I needed to find a place in Santa Monica for... read more
    Caela B.
    Caela B.
    2021-07-19 20:50:24
    I also made my appointment four weeks in advance so you could of reached out to go over more questions about if I needed a full set or not considering I'm... read more
    Marley A.
    Marley A.
    2021-06-28 05:22:03
    I needed to find a new place to get my lashes done and I was not too hopeful due to negative experiences with the individuals and studio/salons I had tried,... read more
    Milagro K.
    Milagro K.
    2021-06-09 20:24:09
    I'm so impressed with Lash Pilot. It had taken me quite some time to find a studio I was pleased with. Not only do I love my lashes walking out (and in the... read more
    Laura A.
    Laura A.
    2021-06-09 19:10:43
    Tran is the most personable, knowledgeable and the sweetest person ever. I chose to get a lash perm today and Tran suggested a tint as well! I may try the... read more
    Sylvia H.
    Sylvia H.
    2021-06-08 12:19:15
    The worst lash studio in Santa Monica. They will take your money for nothing. If you want two week refill and come on 15th day they will charge you as a... read more
    Lissette D.
    Lissette D.
    2021-05-13 16:25:41
    Great place to get your lashes done, they are reliable and do an amazing job. Tram & Vivian do such beautiful work and my lashes are always healthy and... read more
    Tammy A.
    Tammy A.
    2021-05-12 18:21:25
    I love everything about it. Very clean and sanitize. Loving, always taking me in last minute. Early appointment or late appointment. Love the way my... read more
    Bianca C.
    Bianca C.
    2021-04-21 19:02:56
    I made an appointment to get a fill but because the lashes I already had in from another place (which were long and somewhat full) were not the right type,... read more
    Colour G.
    Colour G.
    2021-04-13 12:21:03
    I started getting my lashes done for the first time in life at Lash Pilot about 4 months ago. This place is so relaxed, professional and convenient. Viv... read more
    Veronica S.
    Veronica S.
    2021-02-25 16:35:33
    The lash technician was very friendly and knowledgeable. The establishment was very clean and followed COVID standards. My lashes are amazing! Full and... read more
    Miri T.
    Miri T.
    2021-02-15 19:33:47
    she did an amazing job! also she only had one client in at a time and everything seemed very sanitary with extra precautions for Covid read more
    Katherine Y.
    Katherine Y.
    2021-02-10 10:08:38
    I totally love Tram + Lash Pilot! I used to have a lash tech in Beverly Hills that I went to for 4 years and she sadly closed due to covid and I'm so happy... read more
    Lauren U.
    Lauren U.
    2021-01-15 14:22:18
    Tram and Vivian at Lash Pilot are so amazing! I have been getting my lashes done by Tram for over a year and her work is absolutely incredible. I am... read more
    Rachel M.
    Rachel M.
    2020-12-07 18:01:52
    Nice space in downtown SM. Everyone was super friendly. My lashes are still going strong. I wanted something natural and that's what I got. I hate putting... read more
    Mary Grace L.
    Mary Grace L.
    2020-12-03 19:00:50
    Tram is the best lash artist I've ever had. I have the most natural beautiful lashes and never need to wear make-up. Also the Salon is so cute and I feel so... read more
    Ellie F.
    Ellie F.
    2020-12-01 13:47:37
    Tram does the best lashes in LA. Highly reccomend! read more
    Olivia G.
    Olivia G.
    2020-12-01 02:44:43
    Vivian saved my lash life! I had been getting my lashes done for over a year with another artist at a different salon and slowly becoming more dissatisfied... read more
    Erin F.
    Erin F.
    2020-11-27 23:25:57
    I went here for my first ever time getting lashes done (I'm very behind on the trend, I know) and had a great experience. I was a little nervous, seeing as... read more
    wendy P.
    wendy P.
    2020-11-23 15:23:32
    I was having problems with my lashes from another studio and Tram took care of me. It's been about a week and my lashes still look pretty. She even... read more
    Kati S.
    Kati S.
    2020-11-20 10:32:56
    Tram is the owner and she is wonderful, kind and friendly. I came to Cali from out of town and desperately needed a fill. Their messaging services are... read more
    Mary F.
    Mary F.
    2020-11-06 12:53:00
    Tram is an artist and Lashes are her medium and very much a perfectionist! read more
    Amy R.
    Amy R.
    2020-10-31 21:03:45
    Got my lashes done for the first time! Super nice and tinted them as well. It was a great experience, would highly recommend! read more
    Jordan C.
    Jordan C.
    2020-10-30 21:32:07
    Lash Pilot is incredible. I have never left unsatisfied. She doesn't rush. She takes her time and makes me very comfortable while she is doing my lashes. read more
    Krista K.
    Krista K.
    2020-10-27 11:49:30
    Tram did a wonderful job on my eyelashes. My eyes were not red afterward nor did they sting like some lash applications I've had in the past. I asked her to... read more
    Monae B.
    Monae B.
    2020-10-26 07:45:22
    AMAZING! They got me in last minute and did a perfect job! The salon is so clean, pretty and professional! I showed her a picture of what I wanted and she... read more
    Cami P.
    Cami P.
    2020-10-26 00:45:59
    I love this place, super great work and only place in LA that I trust. The only issue is that I used to pay $115 before they changed their policy and then... read more
    Kelsey H.
    Kelsey H.
    2020-10-24 13:53:59
    Tram is the absolute best! Love my lash fill !!! She cares so much and wants your lashes to be their best 🙂 read more
    Antonia F.
    Antonia F.
    2020-10-23 16:30:34
    Loved my eyebrows and lashes. My aesthy was so kind and professional. Will 100% go back. read more
    Laurie K.
    Laurie K.
    2020-10-14 00:52:50
    These ladies know their stuff and they are super professional and helpful. I'll definitely be going back. read more
    Kelsey H.
    Kelsey H.
    2020-10-10 12:25:00
    Amazing experience. Clean and awesome lashes. I'm so pleased and will book soon! read more
    Natalie G.
    Natalie G.
    2020-10-09 14:22:32
    Love Vivian she's the best really good customer service and makes you feel welcome read more
    Kaarina B.
    Kaarina B.
    2020-09-27 15:50:11
    The only place I will get my lashes done anymore. Tram does an absolute amazing job & is always able to work with my schedule/ last minute appointments. read more
    Tedra A.
    Tedra A.
    2020-09-21 18:50:58
    My lashes look so Good! Vivian is hands down the best! The best set of eyelash extension I've gotten to date! read more
    Michelle S.
    Michelle S.
    2020-09-11 18:25:03
    Tram is a true artist! She creates a wide variety of gorgeous lashes and has excellent bedside manner. I've been in TV for over 10 years and had lashes by... read more
    Jessie W.
    Jessie W.
    2020-09-10 12:54:26
    Lash Pilot is amazing! I've always had extremely short, non-existent eye lashes. Lash Pilot got me in for lash extensions at the last minute, and they were... read more
    Debra B.
    Debra B.
    2020-08-30 14:37:14
    Tram did an excellent job with my microblading. First we had a consultation, I love the color and they look very natural. It was virtually pain free. I've... read more
    Esther G.
    Esther G.
    2020-08-04 18:20:00
    Love love love this place! It doesn't get better than this trust me. The quality is superb, the customer service is outstanding and the vibe is unbeatable.... read more
    Sherry H.
    Sherry H.
    2020-08-01 16:57:03
    Loved my lashes, she was able to find what would look best on me and they still look great 3 weeks later! read more
    Ali M.
    Ali M.
    2020-07-28 13:45:59
    I tried Lash Pilot for the first time and loved how my lashes turned out. I will definitely be back! read more
    Ana G.
    Ana G.
    2020-07-23 19:28:59
    Tram was AMAZING ! I came in for the first time to get some help with my unruly brows, she suggested Brow Lamination. She also shaped and waxed my brows to... read more
    Jennifer S.
    Jennifer S.
    2020-07-13 19:02:16
    I am so pleased with how my lashes have turned out!!! I have gone once for a full set and just had a fill and I cannot say better things about Tram. She is... read more
    Colleen Eve M.
    Colleen Eve M.
    2020-07-11 20:32:15
    Love love love my lashes! Tram is the best, super sweet and beautiful work. Would Definitely recommend! They wear masks and face shields for covid... read more
    Laurel S.
    Laurel S.
    2020-07-11 02:31:05
    I am a regular client at @95Lash and have tried many other places. Tram, the owner, is great and a perfectionist. She is also honest, reasonable, and a... read more
    Claudia M.
    Claudia M.
    2020-06-29 17:49:44
    I couldn't get an appointment with my lash girl and I needed a refill on my lashes I was in extreme need and I must say I am extremely pleased with my lashes read more
    Emiily T.
    Emiily T.
    2020-06-24 20:56:28
    Highly recommend coming here. Tram is absolutely amazing!! Not only does she do a great job, but she genuinely cares to achieve the look that you want.... read more
    Geegee D.
    Geegee D.
    2020-06-10 10:37:41
    What can I say my Lashes are beautiful and let's just say Tram had nothing to work with.. I have it seen 1 lash fall off and this is the first time my hubby... read more
    Rosie P.
    Rosie P.
    2020-05-26 19:02:02
    I had a wonderful experience. I have always had very light almost no hair eyebrows and I am very satisfied with the work. My eyebrows look natural and... read more
    Kalika Y.
    Kalika Y.
    2020-05-01 14:53:11
    I love this place! The owner Tran is meticulous and beautiful inside and out! She is gentle and kind and listens to your vision about your look and makes it... read more
    F'ern R.
    F'ern R.
    2020-03-20 17:51:58
    Tram is the best person who did an amazing eyelash extensions. I had see her like a year already. I LOVE IT read more
    Stefanie K.
    Stefanie K.
    2020-01-20 14:27:13
    So i really love the eye lashes from that studio i had two difference looks one natural and the other on was more conspicuous and i really loved both of... read more
    Liimu M.
    Liimu M.
    2020-01-11 19:31:10
    I was super nervous about getting micro blading for the first time but Tram was so reassuring, so professional, work so quickly, and knew exactly what to do... read more
    Syndel M.
    Syndel M.
    2019-10-13 20:19:14
    I purchased a groupon for Full Set of Light Volume Natural Eyelash Extensions - the lashes look nice but the CUSTOMER SERVICE was completely... read more
    Anna K.
    Anna K.
    2018-09-25 16:11:05
    Very nice employees. Receptionist was very informative. Seemed like the clients that were there were regulars and really enjoyed their services which made... read more
    Dennise A.
    Dennise A.
    2018-09-17 00:11:47
    Tram is AMAZING! I had eye lash extensions before her with some one else and I wasn't completely happy, I did some research and I found Tram! I am so happy... read more
    Andreia B.
    Andreia B.
    2018-09-14 11:16:02
    I have been doing my eyelashes with Tram for while! She is a very gifted artist with a lot of integrity and competence. If you are looking for a place... read more
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